PRIVACY POLICY AND PERSONAL DATA PROTECTION NOTICE

1. PERSONAL DATA PROTECTION NOTICE

Metcare Travel Sağlık Turizmi Danışmanlık Ltd. Şti. (“Company”) attaches great importance to the protection of personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and applicable international data protection principles.

Data Controller

Metcare Travel Sağlık Turizmi Danışmanlık Ltd. Şti.
Website: https://metcaretravel.com
Email: info@metcaretravel.com
Address: Saray Mah. Yunus Emre Cad. No:50 07400 Alanya / ANTALYA, Türkiye

Personal Data Processed

The following personal data may be processed:
– Name and surname
– Phone number
– Email address
– Country of residence
– Requested medical service information
– IP address and website usage data

Health-related data is processed only upon explicit consent and solely for the purpose of coordination with healthcare providers.

Purposes of Processing

Personal data is processed for the following purposes:
– Providing health tourism consultancy and intermediary services
– Coordinating patients with contracted healthcare providers
– Managing appointment and organization processes
– Communication with patients
– Fulfillment of legal obligations

Transfer of Personal Data

Personal data may be transferred to contracted healthcare institutions, authorized public authorities, and other relevant parties where legally required.
Personal data will not be transferred abroad without explicit consent.

Your Rights

Under Article 11 of the Turkish Personal Data Protection Law, you have the right to:
– Learn whether your data is processed
– Request information regarding processed data
– Request correction or deletion of data
– Object to unlawful processing

You may submit your requests to info@metcaretravel.com.

2. PRIVACY POLICY

Metcare Travel Sağlık Turizmi Danışmanlık Ltd. Şti. is committed to protecting the privacy of all visitors to metcaretravel.com.

Information Collected

When you visit our website, the following information may be collected:
– IP address
– Browser type
– Duration of visit
– Pages viewed

Through contact forms, we may collect name, phone number, email address, and requested service information.

Use of Information

The collected information is used to:
– Respond to service inquiries
– Manage patient coordination processes
– Improve service quality
– Fulfill legal requirements

Cookies

Our website may use cookies to enhance user experience. Users may disable cookies through their browser settings.

Data Security

We implement appropriate technical and organizational measures, including SSL encryption and secure server infrastructure, to protect personal data against unauthorized access.

Legal Disclaimer

Our Company does not provide medical treatment. We provide consultancy and organizational services within the scope of health tourism.